Frequently asked questions

Find common solutions to the most asked questions about our products. Please browse through before calling our technical support centre, as you might eliminate some basic first steps here.

200x150 Autroprime

200x150 AutroSafe4

200x150 AutroSafe3

Autroprime interactive fire detection
system. Click here to read more
and find technical documentation.

AutroSafe 4 interactive fire detection
system. Click here to read more
and find technical documentation.

AutroSafe 3 interactive fire detection
system. This system is replaced by
AutroSafe 4.


200x150 BS-100


200x150 BX-10

BS-100 analogue addressable fire
detection system. This system is
replaced by AutroSafe 4.

BX-10 conventional fire detection
system. This system is replaced by
Autroprime.


If you don't recognize any of these systems, you have a really old, outdated system. It may still work just fine, however, we resommend an upgrade. Please contact us on [email protected].

AutroSafe 4/Autroprime:

Follow the local fire instructions, step by step.

1. Go to the system's main fire alarm control panel.

2. To silence the internal buzzer, press the black Mute Panel button MutePanel.

3. Turn the key clockwise until the display reads Access level 2. press the Return/Enter button Return to see where the alarm is activated.

4. Investigate the scene(s) and carry out the necessary actions.

5. To silence all alarms, press the red Silence Alarms button SilenceAlarms. If the situation is averted, the system will return to normal operation mode.

6. Press the green Reset button SilenceAlarms. Turn the key back to its original position.

You can safely turn the sound off without affecting the system, but only do so if you are sure it is an acceptable action to take.


AutroSafe 4/Autroprime:

To silence the panel's internal buzzer, press the black Mute Panel button MutePanel.

To silence all alarms, turn the key clockwise and press the red Silence Alarms button SilenceAlarms.

This message will appear before fire outbreak has blazed up into a full fire.


AutroSafe 4:

Follow the local fire instructions, step by step.

1. Go to the system's main fire alarm control panel.

2. To silence the internal buzzer, press the black Mute Panel button MutePanel.

3. Turn the key clockwise until the display reads Access level 2. Press the Return button Return to see where the alarm is activated.

4. Investigate the scene(s) and carry out the necessary actions.

5. Accept that the warning is handled by pressing digit 4 (Accept fire warning) 4_AcceptFireWarning. If there are multiple alarms, accept each one in turn.

6. Press the green Reset button Reset. Turn the key back to its original position.


Autroprime:

Follow the local fire instructions, step by step.

1. Go to the system's main fire alarm control panel.

2. To silence the internal buzzer, press the black Mute Panel button Autroprime Mute Panel.

3. Turn the key clockwise. Press the Return/Enter button Returnto see where the alarm is activated.

4. Investigate the scene(s) and carry out the necessary actions.

5. To acknowledge a prealarm, press the red Silence Alarms button Autroprime Silence Alarms. If the situation is averted, the system will return to normal operation mode.

6. Press the green Reset button Autroprime Reset. Turn the key back to its original position.

This message indicates a fault on one of the system components (detector, manual call point etcetera)


AutroSafe 4:

1. Notify technical personnel.

2. Go to the system's main fire alarm control panel.

3. To silence the internal buzzer, press the black Mute Panel button MutePanel.

4.Turn the key clockwise until the display reads Access level 2. press the Return button Return to see where the alarm is activated.

5. Investigate the scene(s) and carry out the necessary actions.

6. Accept that the fault is handled by pressing digit 3 (Accept fault warning) 3_AcceptFaultWarning. If there are multiple alarms, accept each one in turn.


Autroprime:

1. Notify technical personnel.

2. Go to the system's main fire alarm control panel.

3. To silence the internal buzzer, press the black Mute Panel button Autroprime Mute Panel.

4. Turn the key clockwise until the display reads Access level 2. press the Return/Enter button Return to see where the alarm is activated.

5. Investigate the scene(s) and carry out the necessary actions.

6. Accept that the fault is handled by pressing the Back button Autroprime Back. Then press the Function button Autroprime Function, and select Acknowledge to acknowledge the selected fault or Acknowledge all to acknowledge all faults.

7. Press the green Reset button Autroprime Reset. Turn the key back to its original position.

The SHOW STATUS gives detailed information on the current status of all conditions.

1.Turn the key clockwise until the display reads Access level 2.

2. Press the Return button Return. A list of active alarms/faults will appear in the display. If there are several, choose the one you want to investigate by pressing the arrow buttons and press Return Return when your line is marked.

AutroSafe 4: operator panels BS-420 / BS-430

  • To increase the contrast, press and hold down the More Events/Next Window button MutePanel, while pressing the red Silence Alarms button SilenceAlarms until the contrast is satisfactory.
  • To decrease the contrast, press and hold down the More Events/Next Window button MutePanel, while pressing the green Reset System button Reset until the contrast is satisfactory.

When performing work that generate smoke or heat in the protected area, you can disable the detector(s) for a period of time.


AutroSafe4:

To disable:

1. Go to the system's main fire alarm control panel.

2. Turn the key clockwise until the display reads Access level 2.

3. Press the Menu button MutePanel

4. Press digit 2 2_Disable to choose disable

5. Press digit 2 2_Disable again to choose points

6. If you know the name of the point, use the numeric keypad to enter text. If not, press Enter Return to access the list of points, and use the arrows to scroll.

7. When you find the relevant point, press Enter Return once to access the detector information.

8. Add hours and minutes using the numeric keypad, and press Enter Return to navigate between the fields.

9. To execute the command, press Enter Return again.

10. Press Close Window MutePanel to return to the menu. Turn the key back to its original position.


To enable:

1. Turn the key clockwise until the display reads Access level 2.

2. Press the Menu button MutePanel

3. Press digit 3_AcceptFaultWarning to choose enable 

4. Press digit 2 2_Disable to choose points

6. If you know the name of the point, use the numeric keypad to enter text. If not, press Enter Return to access the list of points, and use the arrows to scroll.

7. When you find the relevant point, press Enter Return once to access the detector information.

8. To execute the command, press Enter Return again.

9. Press Close Window MutePanel to return to the menu. Turn the key back to its original position.


Autroprime:

To disable:

1. Go to the system's main fire alarm control panel.

2. Turn the key clockwise until the display reads Access level 2.

3. Press the Enter button Return for a few seconds

4. Use the arrow down button to scroll down and select Disable, and press Enter Return.

5. Use the arrow down button to scroll down and select Point, and press Enter Return.

6. Use the arrow down button to scroll down and select the point you want to disable, and press Enter Return. If you want to disable several points, press Select on each point before pressing Enter Return.

7. Press Enter Returnagain to activate the cursor. Use the alphanumeric keypad to enter the disable time span (hours:minutes)

8. To execute the command, press Enter Return twice.

9. Note that the yellow Disabled Function indicator is lit (steady yellow light). Turn the key back to its original position.


To enable:

1. Turn the key clockwise until the display reads Access level 2.

2. Press the Enter button Return for a few seconds

3. Use the arrow down button to scroll down and select Enable, and press Enter Return.

4. Use the arrow down button to scroll down and select Point, and press Enter Return.

5. Only disabled points are listed. Use the arrow down button to scroll down and select the point you want to enable, and press Enter Return. If you want to enable several points, press Select on each point before pressing Enter.

6. To execute the command, press Enter Return again.

8. Note that the yellow Disabled Function indicator is turned off (if all points are enabled). Turn the key back to its original position.

Marine customers: [email protected] or [email protected]

Petrochemical, oil & gas customers: [email protected]

Land customers: [email protected]


We provide spare parts for ten years after notified termination date. We are currently providing spare parts to our fire detection systems AutroSafe 3, AutroSafe 4 and Autroprime. If your system is older than this, please contact us on [email protected] or phone +47 90 90 55 00 to find a solution that suits your needs.

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